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Sales Information

Terms and Conditions

All Anya Simmons Art products are sold subject to the terms and conditions set out below.

Order Acceptance

Your order becomes binding as soon as it has been accepted by Anya Simmons Art, subject to your rights of cancellation. It is the buyers responsibility to check all the details and aspects of your order are correct and that the goods are suitable for your requirements (including product features, measurements, dimensions, delivery and access).

Liability

Upon delivery of your product, please check it very carefully and report any problems immediately as we will not be held liable for visible defects identified after 48 hours of delivery. We cannot be held liable for conditions of use or storage within the customer’s house after delivery which may affect the artwork. Simply return the product within 14 days, in the original packaging. Please send the artwork back using Parcelforce to: Anya Simmons, 9 Shortacres, Kineton, Warwickshire CV350LH. I will send you a full refund on safe receipt of goods. Please note that the purchaser is liable for the cost of returning the artwork. All goods must be returned in the same condition as they were received. THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS.

Payment

Anya Simmons Art use PayPal as a method of online payment but, if you would rather not buy online, we are happy to organise a BACs payment or receive a cheque in the post for your purchase. If you would prefer to pay by cheque, contact us by email for further information. Please note that all cheques must be drawn from a UK bank account and made out in Pounds Sterling. With all orders, I will wait for funds to be cleared before dispatching artwork.

Overseas Purchase

I welcome any purchases from overseas. Using our PayPal facility is the quickest and easiest way to order. Payments are made in Pounds Sterling and are converted through Paypal to your own currency which will appear on your credit/debit card statement. The cost for postage and packing for overseas customers will vary and there could be country specific shipping restrictions which may affect the order, please email me at anyasimmonsart@gmail.com for details prior to purchase.

Delivery Information

All original paintings and limited edition prints prints are carefully packaged in strong cardboard. For all UK orders, postage and packaging is free. For international orders - please email me prior to purchase at anyasimmonsart@gmail.com as some countries do have restrictions in relation to the transportation of artwork. UK orders are sent using Parcelforce, Hermes or DHL. For Christmas delivery cut off dates, please see Anya Simmons home page for more details. Deliveries during Covid19 pandemic may be delayed due to carrier availability. Estimated delivery times for transactions in the United Kingdom - 7 to 10 working days from receipt of order. Europe - 10 to 15 working days from receipt of order. Rest of the world - 15 to 20 working days from receipt of order. Delivery times are indicative and will vary dependent on the carrier used. If you have not received your artwork within 20 working days, please contact us and let us know.

Security

PayPal automatically encrypts your confidential information (they use an encryption key length of 168 bits - the highest level commercially available).Any credit card information you give to us is handled on our behalf by PayPal, using their secure servers. We do not have access to your credit card details, the whole transaction is handled by PayPal and only your address is passed on to us by them.

Colour & Anomolies

Please be aware that colour rendition of prints and other images on this site will vary with the equipment used for viewing. Although I am confident that our production process produces limited edition art that is as closely matched to the original product as possible, goods may not appear the same colour as shown on the website. Within acceptable limits, there may occur blemishes in our wooden frame mouldings - such as small knots - which can only be considered a naturally occurring phenomena and therefore not considered defective in any way.